Welcome to Argo, your one-stop shop for Greek coffee, sweets, and groceries.
Please read these Terms and Conditions carefully before using our webshop or mobile application (collectively, “Platform”). By accessing or using the Platform, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Platform.
Registration on our Platform is optional. However, unregistered users can only browse and read the pages on our Platform. Registration is required to access the rewards program and place orders online. If you choose to register, you will be required to provide us with certain personal information, such as your full name, phone number, birthdate, email address, and shipping address. You agree that the information you provide is accurate and up-to-date. By registering an account on our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
To place an order, you will be required to provide us with your billing information and shipping address. You agree to pay the applicable prices for the products you order, including any shipping and handling charges. We will charge your credit card or other authorized payment method upon confirmation of your order.
We currently deliver only to the Netherlands. Delivery times are estimates and may vary depending on your location and the availability of products. We will not be liable for any delays in delivery.
We offer a 14-day return policy for all products purchased directly from our Platform, except for fresh and frozen products. Fresh and frozen products are not eligible for returns unless they meet specific criteria, such as defects or damage upon delivery. Please contact us for a return authorization and instructions on how to return your products.
All intellectual property rights on the Platform, including but not limited to copyrights, trademarks, and patents, belong to Argo or our licensors. You agree not to copy, distribute, or modify any of the intellectual property on the Platform without our written permission.
The Platform is provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, about the Platform, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event will we be liable to you for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold harmless Argo and our affiliates, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Platform, your violation of these Terms and Conditions, or your violation of any rights of a third party.
We may modify these Terms and Conditions at any time by posting the revised terms on the Platform. Your continued use of the Platform after such modifications will constitute your acceptance of the revised terms.
These Terms and Conditions will be governed by and construed in accordance with the laws of the Netherlands. You agree to submit to the exclusive jurisdiction of the courts located in Groningen, Netherlands.
These Terms and Conditions constitute the entire agreement between you and Argo regarding your use of the Platform. These Terms and Conditions supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck from these Terms and Conditions and the remaining provisions shall remain in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision.
We respect your privacy and are committed to protecting your personal information. By registering on our Platform, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
You agree not to use the Platform in a manner that is illegal, fraudulent, or harmful. Prohibited activities include, but are not limited to, unauthorized access to the Platform, misuse of promotional codes, or submitting false information.
Payments on our Platform are processed securely by third-party payment providers. We do not store your credit card information, and all transactions are encrypted to ensure your safety.
If you wish to cancel an order, please contact us as soon as possible at info@argo-store.nl. We will assist you according to the status of your order and your applicable consumer rights.
For online purchases, consumers may have a statutory right of withdrawal of 14 days. The applicable period, conditions and any legally permitted exceptions depend on the type of product or service purchased. Products that deteriorate rapidly, such as certain fresh foods, may be excluded from this right.
Nothing in these Terms and Conditions limits or excludes your mandatory statutory rights. Where a statutory right of withdrawal applies, our order-processing procedures do not remove that right.
19.1. Purchase and Delivery
Argo Gift Cards can be purchased through our website and are delivered digitally to the recipient’s email address provided at checkout. Please check the recipient’s email address carefully before completing your purchase. If a gift card is not received, please contact us at info@argo-store.nl.
19.2. Validity
Argo Gift Cards have no expiration date. Any unused balance remains available for future purchases.
19.3. Where Gift Cards Can Be Used
Argo Gift Cards can be redeemed at Argo Coffee & More in Groningen and on our main website, argo-store.nl. They are not currently advertised as redeemable on our separate grocery webshop or through third-party sellers.
19.4. Adding a Gift Card to Your Account
You can add your gift card by entering its unique code in the Gift Cards section of your account on our website. Alternatively, download ArgoApp, open the Gift Cards section on the home screen and follow the instructions to add your gift card. Please keep your unique code secure and contact us if you need assistance.
19.5. Partial Redemption and Remaining Balance
Gift cards do not need to be used in a single transaction. If your purchase costs less than your available balance, the remaining amount stays available for future purchases. If your purchase exceeds the available balance, any additional payment is subject to the payment options available at checkout.
19.6. Discounts and Promotions
Argo Gift Cards can be used to pay for purchases that qualify for our normal offers and applicable discounts. Individual promotions may have their own eligibility requirements, which will be communicated with the relevant offer. Promotional codes cannot be applied retroactively to completed orders unless expressly stated otherwise or required by law.
19.7. Cash Redemption
Gift cards cannot ordinarily be exchanged for cash, except where a refund or repayment is required by applicable law.
19.8. Cancellations, Refunds and Consumer Rights
Gift-card purchases are subject to applicable consumer protection laws. Nothing in these Terms and Conditions limits or excludes your mandatory statutory rights. If you wish to cancel a gift-card purchase or request a refund, please contact us at info@argo-store.nl. Any refund required by law will be handled in accordance with the applicable legal requirements.
We reserve the right to suspend or terminate your account at any time, without notice, if we believe you have violated these Terms and Conditions or engaged in fraudulent activity.
We strive for accuracy but are not responsible for errors, inaccuracies, or omissions on the Platform, including product descriptions, pricing, or availability.
Argo shall not be liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government restrictions.
Please contact us if you have any questions about these Terms and Conditions.